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Vouchers are promotional credits that reduce charges on your billing profile. Upsun assigns and applies vouchers to your billing profile automatically: no action is required on your part. Each voucher has one of the following statuses:
StatusDescription
ScheduledThe voucher has been assigned but its period has not yet started.
In useThe voucher is active and currently being applied to your charges.
CompletedThe voucher period has ended and the full credit has been used.
ExpiredThe voucher was not fully used before its expiry date.

Prerequisites

View billing profile vouchers

To view all vouchers for a billing profile:
  1. Complete one of the following steps:
    • From the organization menu (upper left), select an organization and then click Billing.
    • From the user menu (upper right), click Billing or a billing account.
  2. On the billing account page, select a billing profile.
  3. Click Vouchers.
  4. Click a voucher to expand it and view its details, including which invoices it has been applied to.
Last modified on July 3, 2026