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Upsun’s billing system consolidates all charges — projects, add-ons, SLA commitments, and support plans — into a single place, giving you a unified view of consumption across your organizations. Before you begin, familiarize yourself with the billing account and billing profile concepts.

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Step 1: Create a billing account

To create a billing account:
  1. In the Console, click the user menu near the upper right of the page and select Billing.
  2. Complete one of the following steps.
    • If you have a trial Upsun account: Select the account type to create; then click Save and continue.
      • Individual: For individuals who use Upsun for personal use or who are Upsun trial account users.
      • Company: For incorporated companies or legal entities that have a tax ID for their country.
      • Public sector: For government owned or funded entities.
    • If you don’t have a trial account: In the Billing account section on the Details page, click Add new account.
  3. Enter the full name of the legal entity responsible for billing and the country in which the entity is located. Then click Save and continue.
To navigate to your billing information later, from the user menu (upper right), select Billing, or select a billing account if you have multiple.

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Step 2: Create a billing profile

To create a billing profile:
  1. Enter the billing profile details; then, save your changes.
    • Billing profile name: The name as it should appear on the invoice. It also helps you identify this profile across invoices and billing settings.
    • Billing contact email: The email address of the invoice recipient.
    • Organization type: Choose which type of Upsun organization can be billed under this profile. You cannot change this setting later. Choose Fixed only when billing existing Upsun Fixed organizations.
  2. Choose a payment method and add the payment method details as prompted.
  3. Agree to the payment terms and save your changes.
  4. Follow any additional instructions, if presented, for linking payment information to your Upsun account.
The organization owner who creates the billing profile automatically receives Manage billing permission for it. To invite other billing members afterward, see Manage billing members on a billing profile. From the user menu (upper right), select Billing or a billing account; then, on the Details page, click a billing profile.
Last modified on July 3, 2026