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Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Query Parameters

filter[ticket_id]
integer

The ID of the ticket.

filter[created]
string<date-time>

ISO dateformat expected. The time when the support ticket was created.

filter[updated]
string<date-time>

ISO dateformat expected. The time when the support ticket was updated.

filter[type]
enum<string>

The type of the support ticket.

Available options:
problem,
task,
incident,
question
filter[priority]
enum<string>

The priority of the support ticket.

Available options:
low,
normal,
high,
urgent
filter[status]
enum<string>

The status of the support ticket.

Available options:
closed,
deleted,
hold,
new,
open,
pending,
solved
filter[requester_id]
string<uuid>

UUID of the ticket requester. Converted from the ZID value.

filter[submitter_id]
string<uuid>

UUID of the ticket submitter. Converted from the ZID value.

filter[assignee_id]
string<uuid>

UUID of the ticket assignee. Converted from the ZID value.

filter[has_incidents]
boolean

Whether or not this ticket has incidents.

filter[due]
string<date-time>

ISO dateformat expected. A time that the ticket is due at.

Search string for the ticket subject and description.

page
integer<int32>

Page to be displayed. Defaults to 1.

Response

200 - application/json

The list of tickets.

count
integer

Total number of results.

tickets
object[]

Array of support tickets.

Links to _self, and previous or next page, given that they exist.

Last modified on August 7, 2026